Welcome back from a wonderful summer break!
Dear Members and friends,
HDI Regina enthusiastically started this autumn season with a few announcements from HDI corporate and an informative presentation titled “Continuous Process Improvement at WCB”.
Please refer to our presentation slide here for announcements on:
-Upcoming events and timelines
-Content to share such as articles, webcasts and blogs
-Award Finalist announcements and more…
“Continuous Process Improvement at WCB”
Presented by: Catherine Secundiak and Linda Knaus
HDI Regina was pleased to have Catherine Secundiak and Linda Knaus from the Saskatchewan Workers’ Compensation Board (WCB) come and speak to us on September 30th about the Continuous Process Improvement initiative they have undertaken at WCB.
It’s more than an initiative; it is a new way of doing business! The result is that all continuous improvement will enhance and/or improve their customer service.
Catherine Secundiak works for WCB’s Business Transformation Office and provided an overview of the Continual Process Improvement concept and how it has been implemented at WCB and Linda Knaus spoke of its influence within WCB’s IT department.